Refund Policy

At Balanced Poker, we’re committed to delivering training that sharpens your strategy, strengthens your mindset, and elevates your overall game. If you feel the program isn’t meeting your expectations, we offer a fair and transparent refund process.

30-Day Learning Guarantee

If you decide any Balanced Poker course isn’t the right fit, you may request a full refund within 30 days of your purchase.

This guarantee applies if:

•You are within the 30-day window.

•You have not completed more than 20% of the course material.

•You have not downloaded all course resources.

Non-Refundable Items

The following items are not eligible for refunds:

•Digital products that have been fully accessed or downloaded

•Memberships or subscriptions after the initial 30-day window

•One-on-one coaching sessions once delivered

•Promotional, discounted, or bundle offers marked “non-refundable”

Course Access After Refund

If your refund is approved, access to the course, resources, community channels, and member perks will be removed immediately.

How to Request a Refund

To request a refund:

1. Email us at [email protected]

2. Include your name, purchase email, and order number

3. Our team will review your request within 48 hours

Our Promise

Balanced Poker is built to help players grow with structure, clarity, and confidence. If you need help choosing the right program or have questions before you enroll, reach out—our team is here to support you.

© 2025 Jason Velasco, Velasco Consulting & Balanced Poker. All rights reserved.