At Balanced Poker, we’re committed to delivering training that sharpens your strategy, strengthens your mindset, and elevates your overall game. If you feel the program isn’t meeting your expectations, we offer a fair and transparent refund process.
If you decide any Balanced Poker course isn’t the right fit, you may request a full refund within 30 days of your purchase.
This guarantee applies if:
•You are within the 30-day window.
•You have not completed more than 20% of the course material.
•You have not downloaded all course resources.
The following items are not eligible for refunds:
•Digital products that have been fully accessed or downloaded
•Memberships or subscriptions after the initial 30-day window
•One-on-one coaching sessions once delivered
•Promotional, discounted, or bundle offers marked “non-refundable”
If your refund is approved, access to the course, resources, community channels, and member perks will be removed immediately.
How to Request a Refund
To request a refund:
1. Email us at [email protected]
2. Include your name, purchase email, and order number
3. Our team will review your request within 48 hours
Balanced Poker is built to help players grow with structure, clarity, and confidence. If you need help choosing the right program or have questions before you enroll, reach out—our team is here to support you.
© 2025 Jason Velasco, Velasco Consulting & Balanced Poker. All rights reserved.